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We’ve compiled a list of frequently asked questions and answers for your convenience. If you can’t find what you’re looking for, please get in touch and we’ll respond to your inquiry as quickly as possible.
PRODUCTS
What sizes do your hoodies and t-shirts come in?
Our hoodies and t-shirts are available in a range of sizes from M to XL.
Are there any care instructions for your reflective wear?
Yes, to maintain the quality of the reflective elements, we recommend washing your items inside out on a gentle cycle and air drying them. Avoid using bleach or harsh detergents.
Shipping and Returns
What are your shipping options and delivery times within the UK and internationally?
We offer standard and express shipping options within the UK and international shipping to select countries. Delivery times vary based on location and shipping method. Please refer to our Shipping Policy for more details.
What is your return/exchange policy?
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original condition. Please visit our Returns Policy page for more information on how to process a return or exchange.
Ordering and Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.
How can customers track their orders?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.
Customer Support
How can customers contact you if they have any issues or questions?
You can reach our customer support team via email at support@pixamoda.com or through our Contact Us page. We aim to respond to all inquiries within 24 hours.
Special Features
Do you offer any custom or personalized designs?
At this time, we do not offer custom designs, but we are always exploring new ways to expand our product offerings. Stay tuned for future updates!
Are there any special promotions or discounts available?
Yes, we frequently run promotions and offer discounts. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.
CONTACT SUPPORT
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